IT Support

Fast Gate Pratama · 📍 Binjai, Sumatera Utara · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 8.000.000 per month
Fast Gate Pratama is looking for an experienced IT Support to join our team. In this role, you will be responsible for providing technical assistance and support to ensure the smooth operation of our IT systems. If you have a passion for technology and a commitment to delivering excellent service, we would love to hear from you.

📋 Tanggung Jawab Pekerjaan

Provide technical support to employees and users, including troubleshooting hardware and software issues.,Install, configure, and maintain IT systems, including computers, servers, and networks.,Monitor and maintain the performance and security of IT systems.,Assist with the implementation of new IT systems and technologies.,Provide training and support to employees on the use of IT systems and software.,Maintain and update IT documentation and records.,Ensure the availability and reliability of IT systems and networks.,Provide technical support for remote and on-site users.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 2 years of experience in IT support or a related role.,Strong knowledge of computer hardware, software, and networking.,Familiarity with Windows and Linux operating systems.,Experience with IT support tools and software, such as Helpdesk, ServiceNow, or similar.,Excellent problem-solving and troubleshooting skills.,Strong communication and interpersonal skills.,Ability to work independently and as part of a team.

🛠️ Keahlian

Technical proficiency in IT systems and software.Experience with network infrastructure and security.Familiarity with cloud computing and virtualization technologies.Knowledge of ITIL or other IT service management frameworks.Experience with IT asset management and inventory systems.Ability to work under pressure and meet tight deadlines.Strong attention to detail and organizational skills.Familiarity with IT security best practices and standards.
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